The company has also left a comment confirming this on the support thread mentioned earlier. Update 3/10: Speaking to both Google and August, we’ve confirmed both companies are aware of this issue and Google says a fix is now out for all users. We’ve reached out to August to see if they’re aware of the problem. Presumably, Google is looking into the problem. One Google Product Expert chimed in on a support thread confirming he’s also affected by the problem, but there’s no fix just yet. Other commands such as locking the door work just fine, but any action that requires a PIN code isn’t working currently. Unfortunately, that’s what seems to be broken right now.Ī slowly growing thread on Google’s support forums and also on Reddit shows that there’s an issue with August’s integration with Google where the smart speakers won’t listen to the PIN number, thereby not unlocking the door. Right now, some Google Home owners are reporting that Assistant’s August Smart Lock integration is currently broken at least in part.Īugust has offered integration with Google Assistant for quite some time now, even allowing users to unlock their doors over voice commands by verbally speaking the PIN for the door. Let it do its job and you will be able to use it after that without any issues.Google Assistant can be a really helpful tool for controlling your smart home, but it’s always frustrating when it doesn’t work properly. After that, the August connect will restart and might take around 5 minutes with the lights flashing on it. Afterwards, you can connect all the cables again and make sure that you are plugging them in tight enough for a right efficiency. Once you have taken out all the connectors, let the device sit for a minute or two like that. If you have any devices connected through wire with the August connect, you will need to take them off too. From Homekit I then got the notifications: Front door locked Front door unlocked Front door locked. Yesterday evening I then locked the door (it was unlocked) through a scene in Homekit. Also added it to Homekit through HASS (bluetooth is unable to reach from my AppleTV to the lock). The process is pretty simple and you will not have to go through much trouble resetting the August connect.Īll you need to do is unplug all the cables that are attached to your bridge including the power cable and the ethernet cable coming from your router. Configured my August lock 3rd gen with Connect yesterday and set it up with HASS. The next thing that you should try is resetting the bridge as it will solve most of the problems that you are having and will also update the firmware on your device if needed. This is the most common reason that can cause you to have such issues and once you have taken care of these effectively, you will not have to face any sort of issues. So, check on some other device and make sure that your internet is working fine before you try out something else as this simple thing can help you figure out the issue better.Īlso, you will need to ensure that your ethernet cable that you are using to have it connected with the August Connect device is plugged in correctly on the output port on the router and in the input port on August connect device and that the cable is working fine. Your router should be working fine and have the right internet connectivity on it with the ample speed for all the devices to be connected with the internet. You will need to make sure that you are not having any sort of issues with the internet first. The connect device is perfectly optimized with the August devices and smart locks and have the right compatibility, but if you are having some issues with the connect, here is how to fix them. The best part is that it does not only increase the efficiency for you but you also get to enjoy the better experience of seamless connectivity and a stable networking through all the apps that you are using along with the better diagnostics if some device is not working as it should. With the help of the bridge, all your devices are essentially connected to the Bridge and it connects with your router as a singular device. It works as a bridge, allowing you to connect all your August smart devices to the Wi-Fi more efficiently. August Connect is one of the best things you can get if you are looking to install the August lock system at your place.
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